Our mission is to always have honest and open communication with our clients so the best outcomes can be achieved.

Companies

The difference in working for a company rather than an individual is that the mandate comes from the top and the interaction and the work is with the individuals below. While confidentiality is maintained at all times, it is critical to first have a clear understanding of the company’s vision and mission statement in order to know where the end goal is.

A company that currently has a clear vision of where it wants to go, but has no real definable actions in place to achieve that goal, is just as lost as a company that has no vision. We work with companies in both situations to ultimately get on track to reaching their growth goals. The bottom line is each company is unique and each company has their own unique issue to overcome. Other companies that we have worked with in the past have experienced some of the following issues:

  • A company that is in constant motion but with no clear vision of where it wants to go
  • A company that has a team that is not performing up to potential
  • A company who has an executive who has a skill gap or lacks the vision of the organization
  • A company that is experiencing a communication breakdown, creating silos
  • A company in need of improved sales techniques
  • A company where there is a disconnect between the C- Suite and the rest of the company
  • A company that lacks an environment where candor and disagreement can be openly expressed
  • A company who is experiencing the impact of employees personal lives on the business
  • A company that is struggling with customer service issues
  • A company that is struggling to retain top talent

Leadership Development

This can involve one or more individuals. These individuals may have high potential that needs skill development or could be a particular area of opportunity that needs further development. This can also include full-on leadership training for those individuals who have never been in a leadership role. Some of those skills might include: leadership skills, motivational skills, presentation, staff management, communication (including difficult or challenging discussions), up/down & lateral management, giving and receiving feedback, internal/external negotiations, customer-based interactions, customer service, balance & prioritizing work and private life. The training is specific to the role and the individual.

This program involves primarily one-on-one sessions for the individual, focusing on the specific area of need. Confidential discussions, role- play, accountability and debrief are all typical components, however, the solutions arrived at are completely unique to the individual and the situation. We stress solutions that are realistic, replicable and co-authored by the participant.

Team Development

The team could be departmental, leadership, sales, etc. we provide skills training in conflict resolution, lateral/up management, collaboration, cooperation, behavioral styles, goal attainment, prioritization, strategic planning, customer service, visualization and more.

Executive Development

Working with executives we continue to respect confidentiality and help them to navigate their unique challenges or skillset deficits specific to them in their jobs. Some of which might include, but are not limited to: circumventing office politics, strategic career planning, staff management, delegation, managing up/down & laterally, mentor programming, navigating personal/professional life balance..

Teaching executives how to speak in a way which allows for other opinions (i.e; removing the dominate habit of speaking in declarative statements).

Communication

At the heart of most conflicts is a breakdown of communication. The loss of most sales, productivity and therefore revenue is poor communication. We provide powerful communication skills to reverse the negative trend. These skills include: behavioral style assessments, conflict resolution, collaboration, emotional intelligence, transparency, critical thinking and improved self- awareness.

Maintenance

This is a maintenance offering where we provide a refresher on the skills that have been taught to your staff. We also revisit the goals and objectives and chart the progress and discuss the challenges that have arisen and help to work through any bumps in the road. We liken this to a tune-up on a car. We want to make sure that your staff is running smoothly after we have left.

If your company is struggling with any of these issues, we can help. Call today to begin working toward your objectives. 847-946-6562